FAQ

Have a question that isn't answered here? Get in touch — we're happy to help.

Is this a replacement for therapy?

No. These books and tools are not a substitute for therapy, and I still highly recommend it for any child working through grief. Think of what I offer as a gentle step before, or alongside, professional support: a way to open the conversation, put words to big feelings, and help a child feel less alone.

I also know that therapy isn't always within reach. It can be expensive, hard to fit into a busy schedule, or difficult to find in your family's language, and I never want those barriers to leave a grieving child with nothing.

To be clear, I am not a therapist. I hold a Bachelor of Science in Psychology, a teaching credential, and a Master's in Teaching, and I have spent the last six years working with hundreds of children. That experience shaped every page of this book, but it is not clinical care. If your child is struggling with intense or lasting distress, or you are worried about their safety, please reach out to a licensed mental health professional.

Who are these products for?

Anyone supporting a child through the loss of someone they love, including:

Families: parents, grandparents, foster and adoptive families, and other caregivers
Mental health professionals: therapists, counselors, social workers, and play therapists
Hospitals and medical teams: Certified Child Life Specialists (CCLS), pediatric and NICU nurses, and pediatricians
Hospice and end-of-life care: hospice centers, bereavement coordinators, chaplains, and funeral homes
Schools: teachers, school counselors, school psychologists, and childcare providers
Community: grief support groups, children's grief camps, and librarians

What age range is the book appropriate for?

Our picture book and coloring book are written for young children, generally ages 4–10, though many families and professionals use them with a wider range of kids.

How do I use these tools with a grieving child?

There's no one right way. Many parents and professionals read the story together and let the child's questions guide the conversation, or use the coloring book and sticky notes as a low-pressure way to open up. Our items are meant to support conversations you're already comfortable having — not to replace professional grief counseling.

For extra guidance, download our free printable guides:

You can find all of them on our Free Resources page.

What's your shipping time?

We currently ship within the United States only. Every order is printed just for you, so please allow about 1–2 weeks for delivery. Shipping is a flat $8.99 per order, and free on orders of $75 or more. You'll receive a tracking link by email as soon as your order ships.

What's your return policy?

See our Shipping & Returns page for details.

Do you offer bulk orders for organizations?

Yes! We're happy to discuss bulk or wholesale orders for schools, hospitals, hospice centers, counseling practices, funeral homes, grief support programs, and other organizations that support grieving children. Please reach out through our contact page.